Date Adopted: August 2025

Review Date: July 2026

At Lighthouse Dementia Support, accessibility is not an afterthought—it’s a founding principle.

We are committed to making our services, resources, and communications inclusive and usable for everyone, especially those affected by dementia, their families, and carers. We understand that accessibility means more than just compliance—it means creating spaces where people feel safe, respected, and understood.

What we do to support accessibility:

Plain English: We write in clear, everyday language to make our materials easy to understand.

Visual clarity: Our branding and documents use high-contrast colours, legible fonts, and thoughtful layouts to support those with visual impairments or cognitive challenges.

Alternative formats: Wherever possible, we offer materials in large print, audio, or digital formats that can be read aloud by screen readers.

Inclusive experiences: We design our workshops and events to be welcoming to people with different sensory, mobility, and communication needs.

Website accessibility: We aim to meet WCAG 2.1 AA standards and are continually improving our site to ensure it works well with assistive technologies.

If you need support

If you encounter any barriers when accessing our services or materials, please let us know. We will do everything we can to make adjustments and provide information in a way that works for you.

You can contact us at: 

email: info@lighthousedementiasupport.org.uk

phone: 07717 858315 

Or speak to a member of our team at any event or session.